FAQ's

Shipping
Free standard shipping to lower 48 states, USA.
White Glove delivery option at checkout
4-7 day shipping

What happens once I place my order?
1. We carefully select a piece from our warehouse.
2. We meticulously prep it to ensure it meets our quality standards.
3. We'll then send you pictures of the piece for your approval.
4. Only after you give the green light, we proceed with shipping your order.
5. If you don't like the piece we've picked for your order, we'll pull another one and repeat the process.

Your happiness is our priority, and we want to make sure you love every aspect of your purchase. Thank you for choosing us for your home decor needs!

What currency are the prices do I see in the site?
All prices are in USD.

I am not in love with my order, can it be returned? What if there is an issue?
We accept returns following a 30 day return policy on the items on our standard catalog. However, Made-to-order items are not eligible for 30 day returns. Item must be in its original, undamaged condition, disassembled and repackaged. Charges apply for damaged items (excluding damages those damaged during shipment).
Refunds take 5-7 days but may take up to 2 weeks. Shipping charges apply.

What are the payment options?
The payment options are  Paypal, Credit card, Amazon pay, Venmo, Zelle

I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at spencerabbadie@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time for Canada is 4-7 business days And Free shipping anywhere in the US.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to spencerabbadie@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.